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FireWire (IEEE 1394) Troubleshooting

Description of 1394 Connection in Windows XP

This article describes the 1394 connection in Windows XP. Windows XP provides support for Internet Protocol (IP) networking over the IEEE 1394 bus. The interface is listed in the Network Connections folder as "1394 Connection".
Using IEEE 1394 (FireWire) Devices with Windows XP

This article describes the Institute of Electrical and Electronic Engineers (IEEE) 1394 standard and how to use IEEE 1394 with Microsoft Windows XP. NOTE : Apple Computer FireWire is a common implementation of the IEEE 1394 standard.
General Troubleshooting for IEEE 1394 Devices and Host Controllers

This article lists basic steps for troubleshooting Institute of Electrical and Electronics Engineering (IEEE) 1394 devices and host controllers.
1394 Storage Device Does Not Work After You Insert or Remove 1394 Device

A 1394 storage device with more than one Logical Unit Number (LUN) may stop functioning if another 1394 device is either inserted or removed from the computer.
FIX: Inconsistent gap count can cause 1394 devices to not enumerate

Describes how to resolve a 1394 enumeration problem that is related to inconsistent gap counts.
IEEE 1394 Network Adapter and IEEE 1394 Connection May Not Be Visible on Your Computer

Your IEEE 1394 network adapter and IEEE 1394 connection may not be visible on your computer. This problem happens when there is a IEEE 1394 hub to which no device is connected. This means that a node exists, but no device is there.
How to Convert an IEEE 1394 Disk Drive to a Dynamic Disk Drive in Windows XP

This step-by-step article describes how to convert an Institute of Electrical and Electronics Engineers, Inc. (IEEE) 1394 (FireWire) disk drive to a dynamic disk drive. NOTE: Do not convert IEEE 1394 disk drives to dynamic disk drives if they are going to be moved to other hosts. The registry manipulation that this article describes must only be used for drives that remain with a single host.
Some Devices Are Not Recognized When You Use Multiple IEEE 1394 (FireWire) Devices

If you have multiple devices on the same computer that use the Institute of Electrical and Electronic Engineers (IEEE) 1394 high-speed serial bus (alternatively known as FireWire), some of the devices may not be recognized correctly.
You experience problems when you disconnect a single IEEE 1394 device from a computer that is running Windows XP SP2

Fixes problems such as program errors or system crashes that occur when you disconnect an IEEE 1394 device from your Windows XP SP2-based computer.
Performance of 1394 devices may decrease after you install Windows XP Service Pack 2

Describes a problem where the performance of your 1394 devices may decrease after you install Windows XP Service Pack 2. Provides an update to resolve the problem.
IEEE 1394 storage device detection does not work when the system resumes from standby or hibernation

When an IEEE 1394 storage device, such as a CD-ROM or external disk drive, is connected to your Windows XP Service Pack 1 (SP1)-based system, the device-detection process may not work after the systems resumes from standby or hibernation.
INFO: Windows Does Not Support 1394 Bridging

These Microsoft Windows products do not support 1394 bridging. The IEEE 1394 driver stack (for example, the Ohci1394.sys and 1394bus.sys drivers) does not currently support 1394 bridge devices or bridging between multiple 1394 buses.
An IEEE 1394 device drive may stop working when you turn on another IEEE device in Windows XP

Describes how to work around a problem where an IEEE 1394 device stops working when you turn on another IEEE 1394 device in Windows XP.
The image in a video stream from an IEEE 1394 video device may roll onscreen

Fixes the problem where a video stream image from an IEEE 1394 video device may roll on screen.
An IEEE 1394 Hard Disk May Not Be Recognised After You Restart the Computer

If an IEEE 1394 hard disk is connected to your computer, the hard disk may not be redetected correctly after you shut down your computer. Approximately one out of five times, some IEEE 1394 hard disks are not redetected correctly when you restart.
Your Computer Loses IEEE 1394 Network Connectivity When You Resume from Suspend or Hibernate

If you bridge an Institute of Electrical and Electronic Engineers (IEEE) 1394 network adapter with another network adapter, suspend or hibernate the computer, and then resume the computer, network connectivity on the IEEE 1394 adapter may not work.
1394 Devices Stop Responding During Isochronous Transfer Operations

When a 1394 device performs an isochronous transfer, this operation may be unsuccessful if certain non-page aligned data buffers are used.

Note: This articles takls about win2k, however it relates to Windows XP.
No Video When You Use IEEE 1394-Compliant Digital Camera in NetMeeting or PhoneDialer

When you try to start an IEEE 1394-compliant digital camera in Microsoft NetMeeting or Microsoft PhoneDialer, NetMeeting and PhoneDialer do not display any video image.
Unexpected results after you remove a 1394 PC Card while your Windows XP Service Pack 2-based computer is on standby or in hibernation

Resolves a problem where 1394 PC cards do not work correctly after you unexpectedly remove a 1394 PC Card while the computer is on standby or in hibernation.
BUG: The 1394 host controller properties dialog box incorrectly shows the Power Management tab

The 1394 host controller properties dialog box incorrectly shows the Power Management tab. Although the "Allow this device to bring the computer out of standby" check box is not intended to be visible to end-users, you can set this option.
FIX: Incorrect 1394 Node Becomes Cycle Master

After you start your computer, although some conferencing cameras enumerate correctly and appear in Device Manager with no errors, they do not stream video.
 
A code 10 error occurs in Device Manager when you restart a Windows XP-based computer that is connected to an external 1394 device

Fixes the problem when you start a Windows XP-based computer and a 1394 device is not detected. In this case, Windows XP Device Manager reports a code 10 error.
STOP 0x0000008E error message on a blue screen and your computer does not enter hibernation or standby after you remove an IEEE 1394 storage device

You may experience one or more of the following issues after you remove an IEEE 1394 storage device, such as a CD-ROM or external disk drive, from your Windows XP Service Pack 1 (SP1)-based computer: When you put your computer into hibernation, you may receive a Stop error message similar to the following on a blue screen. *** STOP: 0x0000008E (0xC00000005, 0x804EF844, 0xF89463FC,0x00000000); When you put your computer into standby, the monitor turns off as expected, however the computer does not enter standby. The power indicator on your computer indicates that the computer is not on standby.
Sony IEEE 1394 Audio Device Does Not Work When You Try to Play Back Full-Duplex Transmission

When you use a Sony Institute of Electrical and Electronics Engineers (IEEE) 1394 audio device to play back full-duplex transmission or to perform a sound test that checks full-duplex transmission, the audio playback or the test program may stop.
An IEEE 1394-Compliant Network Adapter Is Displayed As Being Connected Even Though the Adapter Is Not Active

An Institute of Electrical and Electronics Engineers, Inc. (IEEE) 1394-compliant network adapter is displayed as an active network connection even though the network adapter (or other IEEE 1394-compliant network device) is not active.
Surprise removal of 1394 device can cause blue screen error

Fixes a problem where a 1394 device driver stops even though it continues to send data before it has a chance to handle the surprise removal event. The device driver cannot immediately stop sending requests to the 1394 bus driver.
Problems with Two Digital Video Camcorders That Are Connected to Two Different IEEE 1394 Adapters

When you connect two digital video camcorders to two different Institute of Electrical and Electronics Engineering (IEEE) 1394 adapters and you are running in the Camera mode, the first camcorder you attach to the computer may works correctly, but the second camcorder may not work correctly. Although you may be able to switch between the two camcorders in Microsoft Movie Maker, you may only be able to obtain a picture from the first camcorder.
Your Computer Takes Longer Than Expected to Resume from an S3 Sleep State (Standby) After You Remove an IEEE 1394 Hard Disk

After you remove an IEEE 1394 hard disk from your Windows XP Service Pack 1 (SP1)-based computer when the computer is in an S3 sleep state (standby), the computer may take more time than expected (up to 1 minute) to resume from the sleep state.
You See a Black Video Window in Windows Movie Maker with a Variable Data Rate Digital Video 1394 Device

When you are recording in Windows Movie Maker with a digital video 1394 device that supports non-S100 data rates, you may see a black window in Windows Movie Maker.
An IEEE 1394 hard disk does not work after you disconnect and then reconnect it on a Windows XP SP2-based computer

Describes an issue that occurs when you disconnect and then immediately reconnect an IEEE 1394 hard disk on a Windows XP SP2-based computer. Workaround is included.
Video Camcorders That Are Supported by Drivers That Are Included in Windows XP

In this article, you will find a list of the video camcorders that are supported by the drivers that are included in Windows XP. These devices have device drivers that are supported by Windows Image Acquisition (WIA).
Umax Powerlook 1100 and 1394 Scanner Returns a "Scanner Link Failed" Error Message

If you attempt to scan something by using a Umax Powerlook 1100 or 1394 with a TWAIN-compliant program, such as Photoshop, you may receive a "scanner link failed" error message.
Digital video camera is not detected correctly

When you connect your digital video (DV) camera to your Microsoft Windows XP-based computer by using an Institute of Electrical and Electronics Engineering (IEEE) 1394 cable, you may experience one or more of the following symptoms: The digital video camera is not detected correctly; Even if the digital video camera is detected correctly and the digital video driver is loaded correctly, you cannot use the Replay and the Stop functions in a digital video program such as Microsoft Windows Movie Maker; When you try to use Windows Movie Maker with the digital video camera, Windows Movie Maker stops responding (hangs).
You cannot establish an IEEE 1394 network connection in Windows XP

When you shut down and restart your computer without using the correct shutdown procedures, or when you shut down and restart your computer after a power management recovery, you may not be able to establish a network connection between two computers with an IEEE 1394 cable.
You cannot access an IEEE 1394 disk drive that is connected to two computers in Windows XP

Describes a problem where a red question mark appears over the drive icon for an IEEE 1394 disk drive that is connected to two computers at the same time.
FIX: Isochronous packets incorrectly end up in asynchronous packets

Certain NEC 1394 host controllers have a hardware limitation that causes asynchronous direct memory access (DMA) corruption when isochronous streaming occurs.
FireWire drives that are still connected to your computer may be unexpectedly removed in Windows after you unplug a separate drive

Fixes a problem with the way that drives are enumerated after you remove one of several FireWire drives.
Cannot use digital video camera as pass-through in Movie Maker 2

When you try to capture video from your analog video camera or VCR and you use your digital video (DV) camera as a pass-through device, the video is not recorded in the Video Capture Wizard of Microsoft Windows Movie Maker 2.
"An error has occurred with your capture device" error message when you try to connect your Sony digital video camera

Provides a fix for a problem that may occur when you try to connect your Sony DV camera to a Windows XP-based computer that has an SBP2 storage device connected to it.
File is damaged if you copied it while you streamed video from a digital camera

If you try to copy a large file while you stream video from a digital camera, the copy of the file shows signs of damage after the copy process is complete. If you compare the copy to the original file, the copy turns out to be incorrect.
Connection to the Sony Media Changer/Recorder is lost in Windows XP Media Center Edition 2005

Resolves a problem where you lose the connection to the Sony Media Changer/Recorder in Windows XP Media Center Edition 2005 when you resume the computer from standby or hibernation, or when you connect or disconnect a 1394 device.
Video export from a portable computer to a DV camera is not successful

When you try to export video from your portable computer, or from any other battery-operated computer, to your digital video (DV) camera, the export operation may not be completed successfully.
A Windows XP-based computer is not detected by IEEE 1394 devices that use the HANA specification

Consider the following scenario:
  • You connect a device to a Microsoft Windows XP-based computer by using an Institute of Electrical and Electronics Engineering, Inc. (IEEE) 1394 (FireWire) connection.
  • The device uses the High Definition Audio-Video Network Alliance (HANA) specification.
 In this scenario, the connected IEEE 1394 device does not recognize the computer. For example, a connected TV that uses the HANA specification shows other connected IEEE 1394-based devices on the screen. However, the connected Windows XP-based computer is not listed.
An SBP-2 device does not work when it is connected to a Windows XP SP2-based computer

When you connect a Serial Bus Protocol 2 (SBP-2) device, such as an IEEE 1394 device, to a Microsoft Windows XP-based computer, you may experience the following symptoms:
  • The SBP-2 device stops responding (hangs) or does not work.
  • The SBP-2 device is not displayed in Device Manager.
  • IEEE 1394 devices that are already connected to the computer stop responding or do not work.
Your Serial Bus Protocol 2 Devices Are Not Connected After You Restart Your Computer

When you restart your computer, some of your Serial Bus Protocol 2 (SBP-2) devices such as IEEE 1394 devices may not be connected. This symptom may occur if your computer is using several SBP-2 devices.
You Cannot Connect to Other Computers After Running Network Setup Wizard

After you set up a home network using the Network Setup Wizard, you cannot connect to other computers on your network. The other computers do not appear when you click Entire Network to see all of the domains or computers on your network.

CAUSE: The Network Setup Wizard created a network bridge between the IEEE 1394 connection and the local area connection.
The Forgotten Password Wizard incorrectly backs up your password to drive C, or you receive a "This disk is not a password reset disk" error message when you try to use the Password Reset Wizard to reset your password in Windows XP

You may experience one or both of the following symptoms in Microsoft Windows XP:
  • When you use the Forgotten Password Wizard to create a password reset disk, the wizard incorrectly backs up your password to drive C instead of to removable media.
  • When you try to use the Password Reset Wizard to reset your password, you receive the following error message:
File Not Found
This disk is not a password reset disk.

Therefore, you cannot reset your password.

The removable disk drive may be a storage device that is connected to a universal serial bus (USB) port or to an IEEE 1394 (Firewire) port.
How to troubleshoot unknown devices that are listed in Device Manager in Windows XP

When a device driver for a device is not available, Device Manager displays the device as Unknown Device and puts it in the Other devices branch. This is very common with universal serial bus (USB) and Institute of Electrical and Electronics Engineering (IEEE) 1394 composite devices. Also, a status of Error Code 1 or Error Code 10 may be displayed when you view the properties of the device in Device Manager.