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Posts Tagged ‘Windows 7’

You have a computer that is running Windows 7 or Windows Server 2008 R2. However, the computer crashes during the startup process before you are prompted for user credentials. Additionally, you receive a Stop error message that resembles the following:

STOP: 0x0000006B (Parameter1, Parameter2, Parameter3, Parameter4)
PROCESS1_INITIALIZATION_FAILED

This issue occurs because the Bootcat.cache file is corrupted or because the size of the Bootcat.cache file has changed since the last successful start.

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Cause: A buggy device driver is using improper memory addresses. Other possible causes of this error include incompatible device drivers, hardware issues and incompatible software. Whilst a Stop 0x0000000A error can indicate intermittent hardware problems, the cause is more likely to be a driver issue.

Resolution: A number of ways to approach solving this problem are listed below. It is recommended that you read each method first and choose the one that makes most sense to your understanding of the cause.

Method 1: If the stop message identifies the driver by name then you can try to disable the driver in Device Manager [Control Panel\System and Security\Device Manager].

Method 2: If you have recently added new hardware, remove it.

Method 3: Remove all non-essential hardware such as add-on video and network cards.

Method 4: Use msconfig to perform a clean boot with a minimal set of drivers and start-up programs then selectively enable drivers and programs.

Once you have isolated the driver causing the problem, contact the manufacturer for an update.

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