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This article lists several Knowledge Base entries and provides links to hotfixes that deal with STOP: 0x0000009F.

Consider the following scenario:

• You have a Windows 7 or a Windows Server 2008 R2-based computer.
• You connect a 1394a external hard disk drive to a 1394a PCI card on the computer.
• You try to resume the computer from hibernation (the S4 system power state).

In this scenario, the computer does wake up and you receive a Stop error message that resembles the following:

STOP: 0x0000009F (parameter1, parameter2, parameter3, parameter4)
DRIVER_POWER_STATE_FAILURE

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Consider the following scenario:

• You have a 1394a host controller that has two external ports on a computer that is running Windows 7 or Windows Server 2008 R2.
• You connect two external 1394a hard disks to the controller.
• The computer enters hibernation and then resumes from hibernation.

In this scenario, you may receive the following Stop error message:

0x0000009F (parameter1, parameter2 , parameter3 , parameter4 )
DRIVER_POWER_STATE_FAILURE

This issue occurs because of a generation count mismatch between SBP2PORT driver and 1394OHCI driver.

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The full title of this Knowledge Base article is ‘”0x0000009F” Stop error when you use L2TP over IPsec tunnel to initialize a VPN connection to a corporate network from a client computer that is running Windows 7 or Windows Server 2008 R2 and later you try to use hibernate mode.’

Consider the following scenario:

• You have a client computer [that] is running Windows 7 or Windows Server 2008 R2.
• You use a Layer Two Tunnelling Protocol (L2TP) over IPsec tunnel to initialize a virtual private network (VPN) connection to a corporate network from the client computer.
• You disconnect the VPN connection.
• You put the client computer into Hibernate mode.

In this scenario, the computer takes several minutes when it tries to enter Hibernate mode. Then the computer crashes. Additionally, you receive a Stop error message that resembles the following:

STOP: 0x0000009F (parameter1, parameter2, parameter3, parameter4)
DRIVER_POWER_STATE_FAILURE

This issue occurs because of a race condition between the L2TP and Telephony API (TAPI).

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Consider the following scenario:

• You have a computer that is running Windows 7 or Windows Server 2008 R2.
• You connect a fingerprint biometric device to this computer.
• You install an application that uses the Windows Biometric Framework (WBF) to access the device.
• You perform one of the following operations:
  • You restart the computer.
  • You put the computer to sleep.
  • You put the computer into hibernation.

In this scenario, Stop error 0x0000009F may occur.

This problem occurs because requests on the pipe to the device are not cleaned up or because the requests are cancelled.

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Consider the following scenario:

• You have a Windows 7-based computer that uses certain AMD USB South Bridge EHCI host controllers.
• You attach a USB device to the computer.
• The computer enters sleep (S3) or hibernation (S4) and then resumes from sleep or from hibernation. This process is repeated several times.

In this scenario, you receive one of the following stop error messages:

STOP: 0x0000009F

STOP: 0x000000FE

AMD has identified an issue with the host controller. This issue causes the host controller to become unresponsive in specific circumstances. For example, this issue may occur if the USB device uses the periodic schedule on the USB host controller.

See the .